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Security & privacy

"Is my stuff safe and private?" is a fair question to ask of anything you hand your group's information to.

Short answer: the only people who see something are the people you deliberately gave it to. That isn't a setting to hunt for and switch on — it's how the layers work by default, all the way down to the database. Here's what that means day to day, and where the detail lives.

  • This page explains what security means for you, as someone using Initiative day to day.
  • How your data is kept separate is the technical explanation of multi-tenancy and how the boundaries are enforced — written for project managers, people who run servers, and anyone evaluating Initiative.
  • Your community's sign-in and security is for a community that decides who gets in and on what terms — its own single sign-on, where groups land, personal API keys, and session length.
  • Private messages explains what end-to-end encryption covers, and what could and could not be handed over if somebody asked.
  • Data & compliance covers data ownership, encryption, your data rights, and what compliance posture you can expect.
  • Reporting a problem is how to responsibly report a security concern.

What "secure" means for you

In everyday terms, Initiative is built so that:

Your group's data is separate from every other group's

Each community is a sealed space. Another group using the same Initiative server cannot see your projects, files, or tasks — and you can't see theirs. This separation isn't a setting that could be toggled off by accident: every community's content lives in its own dedicated area of the database (a separate schema), created with the community and removed with it. The finer layers — which effort, which role, which item — are enforced inside that space by the database as well (more in the technical pages).

Sensitive work stays with the people involved

Inside a community, an initiative is only visible to its members. So a small group can work on something private without the rest of the community seeing it — a business's finances away from its seasonal staff, a hiring committee's notes away from the rest of the team. And individual projects and files can be narrowed further still — see Sharing & access.

This is the layer most groups rely on day to day, and it needs no configuration: someone who isn't in an initiative simply doesn't have it.

Your sign-in is protected

  • Your sign-in session is held in a cookie the page's own scripts can't read.
  • You can use your organization's single sign-on instead of a separate password.
  • Passwords must be at least 12 characters, and are never stored in readable form.

Sensitive information is encrypted

The most sensitive stored fields — saved API keys, email addresses, and the like — are encrypted at rest, so the raw database file doesn't carry them in the clear. More in Data & compliance.

Your private messages are only yours

Direct messages are end-to-end encrypted: written on your device, read on theirs, and unreadable everywhere in between. A community admin can't read them, whoever runs the server can't read them, and neither can we — not as a policy, but because no key to them exists outside the two devices talking.

The trade is that your history lives on your devices rather than on a server, so a new device starts from when it arrived and signing out takes that device's copy with it. See Private messages.

You stay in control of your account

  • See where you're signed in and sign out or remove any device you don't recognize, from My Settings → Security.
  • Every email about a change to how you sign in carries a This wasn't me button. It signs your account out on every browser, phone and computer and turns off its API keys. When the change looks out of place, the emails to your older addresses can also undo it. See "This wasn't me".
  • Some changes wait two days when they're made from somewhere your account hasn't been signed in for long: moving your primary address, removing a confirmed address, turning off two-factor authentication, and removing your last passkey. Every confirmed address is emailed with a link to cancel, and the change shows at the top of Account and Security in your settings with Cancel the change. See Changes that wait.
  • Create and revoke access keys for apps and scripts at any time (see API keys & integrations).
  • Deactivate or delete your account whenever you choose, from the bottom of My Settings → Account. You decide whether your content is preserved or removed. See Data & compliance.

A few habits that do most of the work

Security is a partnership, and your half of it is genuinely not complicated:

  • Use a strong, unique password (or single sign-on). A password manager makes this effortless.
  • Sign out on shared computers, and don't tick "stay signed in" on a device that isn't yours.
  • Share at the lowest level that works — Viewer rather than Editor, a few people rather than everyone — and widen later if needed.
  • Be careful with access keys. Treat an API key like a password; if one might be exposed, delete it.
  • Tell someone if something looks wrong. If you can see something you don't think you should, that's worth reporting — see Reporting a problem.

If you run the server

If you run the server, security also depends on how you set it up and look after it — strong secrets, backups, updates, and sensible configuration. That's covered in the server guide, especially Configuration and Backups & updates.